Privacy Policy

Privacy Policy

At Pespoints, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by Pespoints. This policy explains our privacy practices for Pespoints.com.This policy does not apply to the practices of third parties (including other members who sell using the Services or API users) who may also collect or receive data in connection with your use of the Services.

Click on the following links to go directly to the corresponding sections of this Policy:

1. Accepting the Privacy Policy

2. Information Collected or Received

3. Choice & Control

4. Findability

5. Messages from Pespoints

6. Information Uses, Sharing & Disclosure

7. Security

8. Retention

9. Your Rights

10. Withdrawing Consent

11. Privacy Policy Changes

12. Contact

TRUSTED

1. Accepting the Privacy Policy

We need to process your personal information to run our business and provide you with the Services. By accepting our Terms of Use, you are confirming that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services. We are not responsible for the content or the privacy policies or practices of any of our members, websites hosted through Pattern by Pespoints, third-party websites, or third-party apps.

Pespoints’s Terms of Use require all account owners to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use Pespoints's Services only if they have the appropriate permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use Pespoints or the Services. You are responsible for any and all account activity conducted by a minor on your account.

2. Information Collected or Received

In the course of providing our Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you the Services.

Registration, Account Setup, Service Usage: In order to use the Services, you need to provide us with a valid email address, and for Services that require registration, a name associated with your account that you can choose and that represents your identity on Pespoints. You may review, change, or remove that name through your account settings. You need to provide this information to enable us to provide you with the Services. Depending on which services you choose to use, additional information, such as a shop name, billing and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. You are not required to provide us with this information to sign up, but we will need it to provide certain services. For example, we need a physical postal address if you are buying something on the Site for delivery.We may need to store credit card information (or arrange for it to be stored) and use it for both billing and payment purposes. Depending on your local jurisdiction, you can also choose to allow us to save your credit card information to facilitate the checkout process for future purchases.In order to use certain products or services on Pespoints, you may be required to complete an application; information that you submit through the application processes will not be displayed publicly and will only be used internally by Pespoints, unless otherwise specified.

Profile: You may provide your name and other personal information (such as birthday, gender, location) in connection with your account and activity. You can edit or remove this information through your account settings.

The name associated with your account, which you may review and change in your account settings, is publicly displayed and connected to your Pespoints activity. Other people may see the date you joined; ratings, reviews and related photos for items you purchased or sold; your profile information; your Favorites, followers, and those you follow;comments you post in our community spaces; and information you decide to share via social networks.

Automated Information: Pespoints automatically receives and records information from your browser or your mobile device when you visit the Site or use the Apps or use certain other Services, such as your IP address or unique device identifier, cookies and data about which pages you visit in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyze and understand how the Services work for members and visitors, and to provide advertising, including across your devices, and a more personalized experience for members and visitors.

Information from Third Parties: Some members or visitors may choose to connect to Pespoints or register an Pespoints account using an external third-party application, such as Facebook, or an app developed using the Pespoints API. Pespoints may receive information from those connected third-party applications. Connecting your Pespoints account to third-party applications or services is optional. If you choose to connect your account to a third-party application, Pespoints may receive information from that application. We may also collect public information in order to connect with you. We may use that information as part of providing the Services to you. You can also choose to share some of your activity on Pespoints on certain social media networks which are connected to your Pespoints account, and you can revoke your permission anytime in your account settings.

Non-Member Information: Pespoints may receive or obtain information (for example, an email address or IP address) about a person who is not yet a registered Pespoints or Pespoints Studio member (a “non-member”) in connection with certain Pespoints features, such as when a member invites a non-member to visit the Site, a member uploads non-member information using the contact uploader feature, a non-member engages in a transaction, or a member sends a gift card code to a non-member, or a non-member uses the Guest Checkout feature when making a purchase through one of the Services. Non-member information is used only for the purposes disclosed when it was submitted to Pespoints or to facilitate action authorized by the non-member.

3. Choice & Control

We know that members of our community value having control over their own information, so Pespoints gives you the choice of providing, editing or removing certain information, as well as choices about how we contact you. You may change or correct your Pespoints account information through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your name. You can also request the deletion of the personal information in your account.

Depending on your location, you may also have certain additional rights with respect to your information, such as: (i) data access and portability (including the right to obtain a copy of your personal data you provided to Pespoints, via your settings); (ii) data correction (including the ability to update your personal data, in many cases via settings); (iii) data deletion (including the right to have Pespoints delete your personal information, except information we are required to retain, by contacting us); and (iv) withdrawal of consent or objection to processing (including, in limited circumstances, the right to ask Pespoints to stop processing your personal data, with some exceptions, by contacting us).

If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account. Click here to learn how to close your account.

Many changes that you make to your account settings are updated immediately, but some may take a few days to take effect, particularly those that impact email or marketing preferences. Some major requests, such as changes to billing information or account data deletion, may require verification of identity before they can be processed.

4. Findability

You may choose to connect directly with your email service provider, your mobile device’s address book, or a social network account to import your contacts to Pespoints. We do not retain the login information for your email service, mobile device, or social network site. You may be able to search for people you know by email address or phone number on the Site or by connecting to your mobile device’s contact list through the Apps. Finding your friends on Pespoints helps you connect with them on our platform. For example, you can follow another member’s public activity, such as public Favorites. When you begin following another member’s activity, they will receive an email notification (if the member has consented to receiving this type of email).

If you do not want your contacts to be able to find you on Pespoints through your email address, phone number, or social networking connections, then you may change your findability through your account settings. If you do not wish to be located on Pespoints via your name, you can remove your name and instead may use a nickname or alias as your name in your public account information.

5. Messages from Pespoints

On occasion, Pespoints may need to contact you. Primarily, these messages are delivered by email or by push notifications for a variety of reasons including for both marketing, transactions, and service update purposes. If you no longer wish to receive push notifications you can disable them at device level. You can opt out of receiving marketing communications via email in your account settings or by following the unsubscribe link in any marketing email you receive. To ensure you properly receive notifications, we will need to collect certain information about your device such as operating system and user identification information, and every account is required to keep a valid email address on file to receive messages. Pespoints may also contact you by telephone to provide member support or for transaction-related purposes if you request that we call you. Additionally, and with your consent, Pespoints may send you an SMS (or similar) message in order to provide you with customer support or to provide you with information about products and features that you may find of interest. You may update your contact preferences in your account settings.

Some messages from Pespoints are service-related . You agree that Pespoints can send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes.

6. Information Uses, Sharing, & Disclosure

When you access or use the Services, we collect, use, share, and otherwise process your personal information as described in this policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:

necessary to perform the contractual obligations in our Terms of Use and in order to provide the Services to you;

you have consented to the processing, which you can revoke at any time;

necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims;

necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, members, or partners;

you have expressly made the information public;

necessary in the public interest; and

occasionally necessary to protect your vital interests, or those of others.

Note that we principally rely on consent (i) to send marketing messages, (ii) for third-party data sharing related to advertising, and, to the extent applicable, (iii) for the use of location data for advertising purposes.

We rely on consent for targeted online and offline marketing including through tools. We may advertise our Services  through a variety of different mediums and rely on your consent to do so off-site. As part of this, we may work with advertising partners such as Facebook, Google, and other partners disclosed Similar Technology Policy.

Where we process your information on the basis of legitimate interests, we do so as follows:

Providing and improving our Services: We may use your information to improve and customize our Services, including sharing of your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used, and to explore and unlock ways to develop and grow our business. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users and obtaining insights into usage patterns of our Services.

Keeping our Services safe and secure: We may also use your information for safety and security purposes, including sharing of your information for such purposes, and we do so because it is necessary to pursue our legitimate interests in ensuring the security of our Services, including enhancing protection of our community against spam, harassment, intellectual property infringement, crime, and security risks of all kind.

We respect your privacy. Pespoints will not disclose your name, email address or other personal information to third parties without your consent, except as specified in this policy.

Buying and Selling: By making a sale or a purchase on Pespoints, you are directing us to share your information in this way. Since this is an important part of the Services we provide, we need to do this in order to perform our obligations under our Terms of Use. We expect you to respect the privacy of the member whose information you have received. As described in Pespoints's Terms of Use, you have a limited license to use that information only for Pespoints-related communications or for Pespoints-facilitated transactions. Pespoints has not granted a license to you to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any member to your email or physical mailing list or otherwise use or store any member’s personal information.

Legal and Safety: Pespoints may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against legal claims, including to collect a debt; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activi