Shipping

Complimentary Standard Shipping:

We provide Free Standard Shipping on all orders, regardless of the order value. Your items will be shipped using E-Packet, China Post Air Mail, or Netherland Post, along with a tracking number.

For quicker delivery, we also present Express Shipping options at an extra fee. The shipping cost , depending on the destination country.

When can I expect to receive my order?

Your order undergoes several processing stages before reaching you. Here's an outline of the process:

All provided delivery times are estimations and not guaranteed. The precise delivery time may differ depending on the specific destination. In cases involving customized back-orders or special-order processing, a minor delay of 1-2 business days might occur.

Customized products normally take 7 days to process.However, if your order includes customized back-ordered or special-order items, an additional delay of 1-2 business days might apply.

We meet the need for fast delivery. Customized products can be produced in as fast as 3 days, and fast logistics can deliver them to you in only 7 days.

How can I track my order?

For orders placed while logged into your pespoints account, simply log in and visit your Order History to track your shipment.

When tracking your order, please consider the following tips:

For further assistance, don't hesitate to contact our customer support team. We're here to assist you!